ELEGANZA BY MITTALI
Terms & Conditions
Please read these terms carefully before placing an order with us.
Website Usage
By using the Eleganza by Mittali website, you agree to follow these Terms & Conditions and the applicable policies of our website.
Customer Account
Creating a customer account is mandatory to place an order on our website. Customers are responsible for providing accurate information and keeping their account details secure.
Orders
Orders can be placed through our website after selecting the required product, colour, size and other available options.
An order is subject to product availability and successful order confirmation.
Order Cancellation
Customers may request cancellation of an order before the order has been shipped.
Once an order has been shipped, it cannot be cancelled.
Payment
We accept both Cash on Delivery (COD) and online payments.
Online payments are processed securely through Razorpay.
Product Pricing
Product prices are displayed on the website and may change when a sale, promotional offer or discount is applicable.
The applicable price at the time of placing the order will be considered for the purchase.
Product Availability
Products and sizes are subject to availability. We may update product availability and stock information from time to time.
Shipping & Delivery
Orders are generally processed and dispatched within 2–3 working days.
For detailed delivery timelines and shipping information, please refer to our Shipping & Delivery policy.
Exchange & Return
Exchanges are subject to the conditions mentioned in our Exchange & Return policy.
Customers are requested to review the exchange policy before placing an order.
Changes to These Terms
Eleganza by Mittali may update these Terms & Conditions from time to time. Any updated terms will be published on this page.
By placing an order through our website, you acknowledge that you have read and agreed to these Terms & Conditions along with our applicable shipping, exchange and privacy policies.